ServiceNow’s AI-Enabled Portfolio and New Product Packaging: What Customers Should Challenge Before They Commit April 21, 2026 Adam Mansfield Reading Time: 3 minutes ServiceNow has announced that its entire product portfolio will now be AI-enabled by default. No add-ons. No separate purchases. No… Read More Categories: ServiceNow
If ServiceNow Is on Your Roadmap in 2026, Your Negotiation Strategy Cannot Wait March 3, 2026 Adam Mansfield Reading Time: 3 minutes ServiceNow has been very clear about what it needs from customers in 2026. The real question is whether customers fully… Read More Categories: ServiceNow
What ServiceNow Customers Can Expect in 2026: A Push for More February 5, 2026 Adam Mansfield Reading Time: 3 minutes ServiceNow’s Q4 fiscal 2025 earnings were strong by any traditional measure: • Subscription revenue grew 21% year over year • … Read More Categories: ServiceNow
ServiceNow Now Assist Negotiations: From Strategic Preparation to High-Impact Deal Tactics May 6, 2025 Olivia Sullivan Reading Time: 5 minutes ServiceNow shows no signs of slowing down its GenAI campaign in 2025. Per the vendor’s Q1 2025 earnings call, Now… Read More Categories: ServiceNow
ServiceNow Xanadu Release Family: What Customers Need to Know September 9, 2024 Olivia Sullivan Reading Time: 3 minutes After a strong Q2 earnings report, ServiceNow CEO, Bill McDermott said that his product and engineering teams remain focused on… Read More Categories: ServiceNow
ServiceNow’s GenAI Push: What Customers Need to Know About the Costly “Pro Plus” Add-On February 6, 2024 Adam Mansfield Reading Time: 6 minutes Like the other cloud software vendors on the market, ServiceNow is focusing their 2024 strategy on expanding their Generative AI… Read More Categories: ServiceNow