AI-Fueled Cloud Lock-In: Why Escaping Your Vendor Just Got Harder June 20, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode of Insights for IT Negotiations, UpperEdge’s Adam Mansfield joins Kylie Chisholm to unpack the evolving reality… Read More
Is This Company Really Going to Make a 1 Million-Seat Microsoft 365 Copilot Commitment? June 11, 2025 Adam Mansfield Reading Time: < 1 minutes Microsoft's mega deal is raising big questions. A report suggests Microsoft is working on a 1 million-seat Microsoft 365… Read More
Is Microsoft 365 E7 Coming and Will it Include Microsoft 365 Copilot? June 5, 2025 Adam Mansfield Reading Time: < 1 minutes There has been speculation that Microsoft is going to one day introduce a Microsoft 365 E7 plan. Adam Mansfield,… Read More
How One Oracle Deal Delivered $11M in Savings: A Strategic Sourcing Case Study June 4, 2025 Jeff Lazarto Reading Time: < 1 minutes In this episode of Insights for IT Negotiations, Jeff Lazarto and Shane Griffin pull back the curtain on a recent… Read More
Salesforce’s New Agentforce Pricing: What You Need to Know May 21, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce just announced a major update to its AI offering, AgentForce pricing model, introducing flex credits as a new, results-based… Read More
Why the Right TPA Is Your Competitive Edge in the Age of AI May 15, 2025 John Belden Reading Time: < 1 minutes As vendors like Microsoft and Accenture leverage AI to gain an edge in IT negotiations, enterprise buyers risk falling… Read More
ServiceNow Acquires Logik.ai: A Bold Move into the CRM Battlefield April 4, 2025 Adam Mansfield Reading Time: < 1 minutes Adam Mansfield, Practice Leader at UpperEdge, breaks down ServiceNow's latest acquisition of Logik.ai—an AI-powered CPQ solution—and what it means… Read More
Bridging Talent Deserts & IT Project Success with GenAI – A Conversation with Marc Kermisch April 3, 2025 John Belden Reading Time: < 1 minutes In this episode of Insights for IT Negotiations, UpperEdge’s Chief Research Officer, John Belden, sits down with Marc Kermisch… Read More
Microsoft Copilot Studio: Negotiation Tips Customers Need to Know March 31, 2025 Adam Mansfield Reading Time: < 1 minutes Adam Mansfield, UpperEdge’s Microsoft Advisory Practice Leader, dives into Microsoft Copilot Studio—its significance to Microsoft, how it is priced,… Read More
One of the Hidden Traps in Enterprise SaaS Contracts – What You Need to Know! March 25, 2025 Adam Mansfield Reading Time: < 1 minutes Are you truly getting the flexibility you need from your enterprise SaaS vendor (Salesforce, ServiceNow, Microsoft etc.) and are… Read More