If ServiceNow Is on Your Roadmap in 2026, Your Negotiation Strategy Cannot Wait March 3, 2026 Adam Mansfield Reading Time: 3 minutes ServiceNow has been very clear about what it needs from customers in 2026. The real question is whether customers fully… Read More Categories: ServiceNow
What ServiceNow Customers Can Expect in 2026: A Push for More February 5, 2026 Adam Mansfield Reading Time: 3 minutes ServiceNow’s Q4 fiscal 2025 earnings were strong by any traditional measure: • Subscription revenue grew 21% year over year • … Read More Categories: ServiceNow
Breaking Down the Mystery Behind ServiceNow Now Assist: Understanding Consumption-Based Licensing September 11, 2025 Olivia Sullivan Reading Time: 3 minutes ServiceNow let the numbers do the talking on its latest Q2 earnings call. According to President and CFO, Gina Mastantuono,… Read More Categories: Contract Negotiations, ServiceNow
ServiceNow Now Assist Negotiations: From Strategic Preparation to High-Impact Deal Tactics May 6, 2025 Olivia Sullivan Reading Time: 5 minutes ServiceNow shows no signs of slowing down its GenAI campaign in 2025. Per the vendor’s Q1 2025 earnings call, Now… Read More Categories: ServiceNow
SaaS Vendors Push Consumption-Based Licensing for AI Offerings: What Customers Need to Know March 4, 2025 Adam Mansfield Reading Time: 4 minutes The SaaS landscape is undergoing a significant transformation as leading SaaS vendors, like Salesforce and ServiceNow, pivot from traditional per-user,… Read More Categories: Artificial Intelligence, Contract Negotiations, Salesforce, ServiceNow
ServiceNow Xanadu Release Family: What Customers Need to Know September 9, 2024 Olivia Sullivan Reading Time: 3 minutes After a strong Q2 earnings report, ServiceNow CEO, Bill McDermott said that his product and engineering teams remain focused on… Read More Categories: ServiceNow