A Hidden Renewal Clause That Could Quietly Inflate Your SaaS Costs October 21, 2025 Adam Mansfield Reading Time: 3 minutes A new trend is surfacing in SaaS contracts that could have a major impact on your renewal pricing if you’re… Read More Categories: Contract Negotiations
ServiceNow Now Assist Negotiations: From Strategic Preparation to High-Impact Deal Tactics May 6, 2025 Olivia Sullivan Reading Time: 5 minutes ServiceNow shows no signs of slowing down its GenAI campaign in 2025. Per the vendor’s Q1 2025 earnings call, Now… Read More Categories: ServiceNow
ServiceNow’s GenAI Push: What Customers Need to Know About the Costly “Pro Plus” Add-On February 6, 2024 Adam Mansfield Reading Time: 6 minutes Like the other cloud software vendors on the market, ServiceNow is focusing their 2024 strategy on expanding their Generative AI… Read More Categories: ServiceNow
6 Tips for Negotiating with ServiceNow June 13, 2023 Adam Mansfield Reading Time: 7 minutes Are you considering becoming a new ServiceNow customer or do you have a ServiceNow renewal coming up? Beyond just getting… Read More Categories: ServiceNow
How Changes to ServiceNow’s Pricing and Products Impact Customers July 8, 2021 Bearson Smith Reading Time: 4 minutes Cloud vendors are continually working to improve their products in order to make them more valuable to their customers and… Read More Categories: ServiceNow