White Papers
& Guides
[White Paper] The Ultimate Guide to Microsoft Negotiations
As a behemoth in the market, Microsoft holds a lot of influence over their customers. Organizations often feel locked into using Microsoft’s products and features ...
Adam Mansfield
August 22, 2023
[White Paper] SAP RISE Integrated Sourcing Strategy
To help SAP customers navigate the changing market and the complex move to S/4HANA, UpperEdge’s Advisory team leveraged over 13 years of experience advising on ...
Len Riley
November 28, 2022
[Guide] Oracle vs. Workday: ERP Evaluation Guide
Selecting an ERP solution is a daunting task, and many organizations are unsure of where to begin and how much time they will need to ...
Jeff Lazarto
November 9, 2022
[White Paper] 4 Steps to a Successful ServiceNow Negotiation
ServiceNow has been transitioning from a cloud software vendor selling tools and solutions to the IT department to a platform provider that enables digital transformation. ...
Adam Mansfield
October 14, 2022
[White Paper] The Ultimate Guide to Cloud Subscription Agreements
Often complex and vendor-centric, cloud subscription agreements require a unique negotiation approach even though they can sometimes resemble more traditional on-premise contracts. Enterprises turning their ...
Adam Mansfield
May 16, 2022
[White Paper] SAP Software Licensing – Indirect / Digital Access and its Threat to Your Business
Indirect Access is an issue that CIOs simply cannot afford to ignore as it can expose both old and new SAP customers to substantial incremental ...
Chip Hanna
January 12, 2021
[White Paper] The Ultimate Guide to Salesforce Renewal Negotiations
Too many organizations accept Salesforce’s standard contractual and commercial terms, believing that they have limited leverage when negotiating with the cloud giant. Despite its leading ...
Adam Mansfield
August 6, 2020
[White Paper] A Guide to SAP Cost Optimization in Unprecedented Times
Cost optimization is a doctrine that IT organizations have been continuously living by, but it has taken on a higher degree of urgency given the ...
Len Riley
May 11, 2020
[White Paper] Unraveling Microsoft and Google’s Battle for the Enterprise
For years, Microsoft has enjoyed a comfortable position as the only truly viable productivity suite for large enterprises. But Microsoft’s reign has weakened as companies ...
Adam Mansfield
October 18, 2019
[White Paper] A Hazardous Waste – Israel Chemical Limited’s SAP Implementation
Israel Chemical Limited (ICL) grew leaps and bounds through acquisitions and embarked on an ambitious program to deploy a common SAP-based operating template across its ...
John Belden
March 1, 2019
[White Paper] 4 Steps to Gain (& Keep) Control of Business Transformation Programs
At many enterprises, business transformation programs last years and often exceed the project management capabilities of IT departments due to their complexity and large size. ...
John Belden
March 26, 2018