Salesforce Q2 FY26 Earnings: Agentforce Hype vs. Reality September 8, 2025 Adam Mansfield Reading Time: < 1 minutes In this breakdown, Adam Mansfield unpacks Salesforce’s Q2 FY26 results and the bigger story: Agentforce and Data Cloud’s consumption… Read More
Renewal Pricing Tied to Real Usage? August 29, 2025 Adam Mansfield Reading Time: < 1 minutes SaaS vendors often push programmatic renewal price increases—whether you used the product’s features (new or existing) or not. Here’s… Read More
Salesforce’s New Agentforce Pricing Plans: All About Getting You to Start Using August 22, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode, Adam Mansfield, Salesforce Practice Leader at UpperEdge and industry expect, explains what the new Pay-As-You-Go and… Read More
Salesforce Agentforce: Define Every Action or Pay the Price August 21, 2025 Adam Mansfield Reading Time: < 1 minutes Adam Mansfield, UpperEdge’s Salesforce Practice Leader, explains why getting full transparency (i.e., defining an “action," understanding the licensing metric,… Read More
A Different SaaS Renewal Negotiation Tactic to Consider August 12, 2025 Adam Mansfield Reading Time: < 1 minutes Adam Mansfield, Practice Leader at UpperEdge, shares a nuanced negotiation approach for SaaS vendors like Salesforce, Microsoft, and SAP.… Read More
The Flexibility Mirage: What SaaS Vendors Don’t Want You to See July 11, 2025 Adam Mansfield Reading Time: < 1 minutes Many SaaS contracts lack an appropriate degree of flexibility that leads to enterprise customers having to make unplanned and significant… Read More
Salesforce Pricing Shifts, AgentForce, and Slack: What Customers Need to Know Before Dreamforce July 10, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce is making bold changes that every customer needs to pay attention to. In this episode of Insights for… Read More
Salesforce Announces August Price Hike & New AgentForce & Slack Plans: Here’s What You Must Do Now June 23, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce just announced a 6% price increase effective August 1st (20% for Slack Business+), alongside new Agentforce and Slack… Read More
Salesforce Q1 FY26 Earnings: What AI (AgentForce), Data Cloud & Informatica Mean for Customers May 30, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce just released its Q1 FY26 earnings, and it’s clear: Agentforce (Salesforce’s AI offering), and Data Cloud are at the… Read More
Salesforce’s New Agentforce Pricing: What You Need to Know May 21, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce just announced a major update to its AI offering, AgentForce pricing model, introducing flex credits as a new, results-based… Read More