How ServiceNow Customers Can Get the Most Out of Knowledge (Before, During and After) April 24, 2025 Adam Mansfield Reading Time: 6 minutes If you own and are responsible for your company’s ServiceNow relationship, make purchasing decisions, are tasked with negotiating ServiceNow renewals,… Read More Categories: ServiceNow
ServiceNow’s Year-End Goals: What Customers Need to Know August 16, 2022 Adam Mansfield Reading Time: 7 minutes ServiceNow has some ambitious growth goals as made evident by their most recent earnings call. They will focus on certain… Read More Categories: ServiceNow
How Customers Will Contribute to ServiceNow’s $15B Revenue Target March 10, 2022 UpperEdge Reading Time: 5 minutes During its Financial Analyst Day in May 2021, ServiceNow set ambitious targets and gave us a glimpse into how they… Read More Categories: ServiceNow
How Changes to ServiceNow’s Pricing and Products Impact Customers July 8, 2021 Bearson Smith Reading Time: 4 minutes Cloud vendors are continually working to improve their products in order to make them more valuable to their customers and… Read More Categories: ServiceNow
Do Customers Really Benefit from ServiceNow’s Innovation? March 25, 2021 Adam Mansfield Reading Time: 7 minutes ServiceNow CEO, Bill McDermott, recently stated, “We want to be the most innovative, the fastest-moving, most resilient enterprise performer for… Read More Categories: ServiceNow
ServiceNow Starts off 2020 in the Fast Lane January 30, 2020 Adam Mansfield Reading Time: 4 minutes I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would… Read More Categories: ServiceNow
Lifting the Veil on ServiceNow Pricing October 1, 2019 Bearson Smith Reading Time: 4 minutes As we have written before, ServiceNow is evolving quickly and is not the same company that it once was. It… Read More Categories: ServiceNow
What Keeps ServiceNow Awake at Night? July 3, 2019 Adam Mansfield Reading Time: 4 minutes As you prepare for any negotiation, it is important to first assess and understand the goals and objectives of the… Read More Categories: ServiceNow
ServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes January 17, 2019 Erik Bullard Reading Time: 5 minutes If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool.… Read More Categories: ServiceNow