How Customers Will Contribute to ServiceNow’s $10B Revenue Target
Leading up to the second half of 2021, ServiceNow set markers, targets, and had given a lens into how they plan to achieve their lofty...
Read MoreHow Changes to ServiceNow’s Pricing and Products Impact Customers
Cloud vendors are continually working to improve their products in order to make them more valuable to their customers and prospects. These “upgrades” (as the...
Read MoreDo Customers Really Benefit from ServiceNow’s Innovation?
ServiceNow CEO, Bill McDermott, recently stated, “We want to be the most innovative, the fastest-moving, most resilient enterprise performer for our customers on the planet.”...
Read MoreServiceNow Starts off 2020 in the Fast Lane
I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would come this early in the...
Read MoreLifting the Veil on ServiceNow Pricing
As we have written before, ServiceNow is evolving quickly and is not the same company that it once was. It is becoming a cloud giant...
Read MoreWhat Keeps ServiceNow Awake at Night?
As you prepare for any negotiation, it is important to first assess and understand the goals and objectives of the party sitting across the table...
Read MoreServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes
If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool. But over the last several...
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