ServiceNow’s GenAI Push: What Customers Need to Know About the Costly “Pro Plus” Add-On February 6, 2024 Adam Mansfield Reading Time: 6 minutes Like the other cloud software vendors on the market, ServiceNow is focusing their 2024 strategy on expanding their Generative AI… Read More Categories: ServiceNow
3 Keys to Negotiating Successful Cloud Agreements October 20, 2022 Adam Mansfield Reading Time: 6 minutes The cloud is a requirement that all enterprises need to use in order to drive expected business outcomes. Failing to… Read More Categories: Cloud
ServiceNow’s Year-End Goals: What Customers Need to Know August 16, 2022 Adam Mansfield Reading Time: 7 minutes ServiceNow has some ambitious growth goals as made evident by their most recent earnings call. They will focus on certain… Read More Categories: ServiceNow
ServiceNow Impact Negotiations: Key Contract Terms for Enterprises July 19, 2022 Adam Mansfield Reading Time: 5 minutes Earlier this year, ServiceNow announced its latest offering, ServiceNow Impact. Offered as a multi-tiered, add-on product to your ServiceNow portfolio,… Read More Categories: ServiceNow
The Playbook All Cloud Vendors Work From April 5, 2022 Adam Mansfield Reading Time: 5 minutes Transitioning to the cloud and undergoing cloud transformations have become commonplace for enterprise customers. As such, it is hard to… Read More Categories: Cloud, Contract Negotiations
Is ‘Bundling’ ServiceNow’s Ace in the Hole? May 11, 2020 Adam Mansfield Reading Time: 4 minutes ServiceNow CEO Bill McDermott said last week that $7.4 trillion will be invested in digital transformation over the next three… Read More Categories: ServiceNow
ServiceNow Starts off 2020 in the Fast Lane January 30, 2020 Adam Mansfield Reading Time: 4 minutes I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would… Read More Categories: ServiceNow
Lifting the Veil on ServiceNow Pricing October 1, 2019 Bearson Smith Reading Time: 4 minutes As we have written before, ServiceNow is evolving quickly and is not the same company that it once was. It… Read More Categories: ServiceNow
What Cloud Vendors Really Want From Their Customers August 20, 2019 Adam Mansfield Reading Time: 4 minutes Not all cloud vendors are created equal or even alike, but when it comes to the topic of what they… Read More Categories: Cloud
Inside ServiceNow and Microsoft’s Intensifying Alliance July 10, 2019 Adam Mansfield Reading Time: 3 minutes ServiceNow and Microsoft announced a strengthening of the partnership they established last October with the ultimate goal per their July… Read More Categories: Microsoft, ServiceNow