SAP

More than once in SAP’s Q1 earnings announcement, Bill McDermott said, “We want CRM.”  He made it clear that surpassing the current CRM leader, Salesforce,...

In the past year, SAP made commercial updates to Ariba and Concur that impact transparency and may complicate your ability to obtain renewal price protections....

SAPPHIRE, SAP’s annual 3-day event that attracted 30,000 in-person attendees last year, is less than one month away. Though SAP may be running the show,...

SAP recently announced the completion of an over year-long journey of collaboration with user groups, customers, industry analysts and other stakeholders, to develop a first...

According to SAP, Cloud revenue will eclipse license fee revenue in 2018 and will become the largest base of their overall total.  They’ve also stated...

During SAP’s recent Capital Market’s Day, it outlined its vision for the intelligent S/4HANA enterprise comprised of the digital core, cloud lines of business, and...

SAP’s Capital Market Day was held at their Hudson Yards office in New York City earlier this week. Among the presenters were CEO Bill McDermott,...

Migrating to S/4HANA is a huge endeavor that requires the participation of both internal stakeholders and external advisors to enable a successful transition. In my...

Before Boston’s Big Dig, one of the largest public works projects in the U.S., was the Boston Harbor clean-up.  My mother was appointed by then-Governor...

SAP announced an outcome-based pricing model for Indirect Access since the time this post was published. To learn about this new Digital Access model, see...

Based on SAP’s Q3 2017 earnings announcement on October 19th, its CEO Bill McDermott purports to be resting easy.  But if you’re looking to do...

As SAP’s year-end approaches, companies are leveraging the opportunity to negotiate strategic commitments like HANA or resolve their audit exposure. However, many companies are conducting...

Earlier this year, SAP’s announcement that external Procure-to-Pay (P2P) and Order-to-Cash (O2C) Indirect Use scenarios will be addressed via order licensing metrics was generally well...

We have all seen the stories of SAP projects that spin hopelessly out of control. The tales of these failed implementations sometimes even make it...

Sounds like a simple question, but the answer may be more complex than you think.  SAP had a tagline that read, “The best-run businesses run...

Over the past 30 years, a great deal of research has been conducted on IT-enabled business transformations.  As a result of this research, leading best...

Software vendors have developed an array of strategies and tactics to extract revenue from customers beyond an initial transaction. These strategies are evidenced by limitations...

On June 19th 2017, India-based IT and Engineering services firm HCL Technologies filed a countersuit against American brewery MillerCoors and parent Molson Coors Brewing Company. ...

With SAP’s very public arbitration against AB-InBev followed by Indirect Access taking center stage during Bill McDermott’s opening keynote address at SAPPHIRE, it was a...

Now that the public is aware of SAP’s Indirect Access rules after the recent lawsuits with Diageo and the arbitration with Anheuser-Busch, will their competitors...