Risk Management

Program Drift: The Hidden Threat to Your ERP Investment

January 27, 2026
Sam Bayaa
Reading Time: 3 minutes

Enterprise technology transformations rarely collapse overnight. Instead, they drift quietly, gradually, and often invisibly to executive leadership. At the start…

Categories: ERP Program Management, Risk Management

When “Safe Hands” Aren’t Enough: Why Implementation Risk Still Ends Careers

January 6, 2026
Sam Bayaa
Reading Time: 3 minutes

For years, there has been a quiet but persistent belief in the enterprise technology market: “No one ever got fired…

Categories: ERP Program Management, Risk Management, System Integrators

Zimmer Biomet’s $172M ERP Lawsuit Against Deloitte: Disaster, Disclosure, and Investor Risk

September 11, 2025
John Belden
Reading Time: 7 minutes

For a detailed update on Deloitte's response to Zimmer Biomet's lawsuit, please see Deloitte’s Defense Unfolds: The Contract That Could…

Categories: Contract Negotiations, Deloitte, Risk Management, SAP

Pivot Points: How Smart Clients Avoid Cost Overruns in Large IT Programs

March 25, 2025
John Belden
Reading Time: 8 minutes

The Cost of Losing Leverage In large-scale IT programs, cost overruns on system integrators don’t come from one catastrophic decision.…

Categories: Digital Transformation, ERP Program Management, Risk Management

Point–Counterpoint on Phase 0: A Balanced Perspective to Your Digital Transformation

February 13, 2025
Ted Rogers
Reading Time: 4 minutes

Is Phase 0 Always Necessary? There’s an ongoing debate in the ERP community. Many experts champion a structured Phase 0…

Categories: Digital Transformation, ERP Program Management, Risk Management

Mohawk Industries’ ERP Go-Live: Understanding the Risks and Costs of Failure

February 11, 2025
John Belden
Reading Time: 4 minutes

A Costly ERP Mishap Highlights the Risks of Poor Readiness and System Integration Challenges What Happened with Mohawk Industries' ERP…

Categories: ERP Program Management, Risk Management

Protecting Your Digital Transformation From Value Erosion

June 25, 2024
Sam Bayaa
Reading Time: 4 minutes

There’s no denying the benefits of IT transformation, but substantial risks can undermine initiatives, often leading to delays, reduced scope…

Categories: Digital Transformation, Risk Management, System Integrators

Why ERP Projects Fail: Finding the Gaps in Your Program Plans

April 2, 2024
Ted Rogers
Reading Time: 3 minutes

The gaps within your Transformation Program plan become apparent as your program begins to fail. Skipping steps in the implementation…

Categories: ERP Program Management, Risk Management

Leverage SOW Assumptions to Increase Transformation Program Effectiveness

November 28, 2023
Ted Rogers
Reading Time: 5 minutes

With a database of system implementation projects exceeding $40B in project cost, UpperEdge has reviewed and supported the development of…

Categories: Risk Management

3 Ways to Minimize Risk Associated with Data Transformations

October 24, 2023
Christine Costa
Reading Time: 3 minutes

Is your System Integrator (SI) getting it right for your data transformation? The data says…maybe not. Business transformation efforts are…

Categories: Risk Management

Risk Management

Program Drift: The Hidden Threat to Your ERP Investment

When “Safe Hands” Aren’t Enough: Why Implementation Risk Still Ends Careers

Zimmer Biomet’s $172M ERP Lawsuit Against Deloitte: Disaster, Disclosure, and Investor Risk

Pivot Points: How Smart Clients Avoid Cost Overruns in Large IT Programs

Point–Counterpoint on Phase 0: A Balanced Perspective to Your Digital Transformation

Mohawk Industries’ ERP Go-Live: Understanding the Risks and Costs of Failure

Protecting Your Digital Transformation From Value Erosion

Why ERP Projects Fail: Finding the Gaps in Your Program Plans

Leverage SOW Assumptions to Increase Transformation Program Effectiveness

3 Ways to Minimize Risk Associated with Data Transformations

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