AI-Fueled Cloud Lock-In: Why Escaping Your Vendor Just Got Harder June 20, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode of Insights for IT Negotiations, UpperEdge’s Adam Mansfield joins Kylie Chisholm to unpack the evolving reality… Read More
Salesforce Q1 FY26 Earnings: What AI (AgentForce), Data Cloud & Informatica Mean for Customers May 30, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce just released its Q1 FY26 earnings, and it’s clear: Agentforce (Salesforce’s AI offering), and Data Cloud are at the… Read More
Salesforce’s New Agentforce Pricing: What You Need to Know May 21, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce just announced a major update to its AI offering, AgentForce pricing model, introducing flex credits as a new, results-based… Read More
ServiceNow’s $1B AI Plan: What It Means for Customers May 15, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode, Adam Mansfield, Advisory Practice Leader at UpperEdge, analyzes key messages from ServiceNow’s recent Financial Analyst Day… Read More
Why the Right TPA Is Your Competitive Edge in the Age of AI May 15, 2025 John Belden Reading Time: < 1 minutes As vendors like Microsoft and Accenture leverage AI to gain an edge in IT negotiations, enterprise buyers risk falling… Read More
ServiceNow Acquires Logik.ai: A Bold Move into the CRM Battlefield April 4, 2025 Adam Mansfield Reading Time: < 1 minutes Adam Mansfield, Practice Leader at UpperEdge, breaks down ServiceNow's latest acquisition of Logik.ai—an AI-powered CPQ solution—and what it means… Read More
Bridging Talent Deserts & IT Project Success with GenAI – A Conversation with Marc Kermisch April 3, 2025 John Belden Reading Time: < 1 minutes In this episode of Insights for IT Negotiations, UpperEdge’s Chief Research Officer, John Belden, sits down with Marc Kermisch… Read More
Navigating AI Ethics and Legislation in Your IT Contracts with Sarah Alt February 13, 2025 John Belden Reading Time: < 1 minutes AI is transforming the business landscape, but with innovation comes new legal and ethical challenges. In this episode of Insights… Read More
Generative AI Platform Frameworks September 12, 2024 John Belden Reading Time: < 1 minutes This week, John and Kylie are taking a deep dive into the various Generative AI platforms, specifically AWS SageMaker, Microsoft… Read More
Understanding How Generative AI Impacts Your Implementation Methods August 22, 2024 John Belden Reading Time: < 1 minutes This week, John and Kylie chatted with Sam Bayaa, the Practice Leader for UpperEdge's Project Execution Advisory Services, to discuss… Read More