- Adam Mansfield
- Reading Time: < 1 minutes
Microsoft’s latest Q3 FY26 earnings reveal more than just strong financial performance—they signal a major shift in how customers will…
SaaS
- Adam Mansfield
- Reading Time: < 1 minutes
In this video, Adam Mansfield shares a critical red flag to watch for when approaching a SaaS renewal negotiation,…
- Adam Mansfield
- Reading Time: < 1 minutes
Enterprise customers are seeing a sharp rise in account team changes across major SaaS vendors like Microsoft, Salesforce, and…
- Adam Mansfield
- Reading Time: < 1 minutes
In this episode of Insights for IT Negotiations, Adam Mansfield and Kylie Chisholm break down the top frustrations enterprise…
- Adam Mansfield
- Reading Time: < 1 minutes
Is SaaS vendors really in trouble or is that narrative overblown? Adam Mansfield breaks down the growing concern over…
- Adam Mansfield
- Reading Time: < 1 minutes
SaaS vendors are sliding a nasty detail into SaaS renewal term price protections: taking a “3–5% cap” and multiplying…
- Adam Mansfield
- Reading Time: < 1 minutes
SaaS vendors often push programmatic renewal price increases—whether you used the product’s features (new or existing) or not. Here’s…
- Adam Mansfield
- Reading Time: < 1 minutes
In this episode, Adam Mansfield, Salesforce Practice Leader at UpperEdge and industry expect, explains what the new Pay-As-You-Go and…
- Adam Mansfield
- Reading Time: < 1 minutes
Adam Mansfield, UpperEdge’s Salesforce Practice Leader, explains why getting full transparency (i.e., defining an “action," understanding the licensing metric,…
- Adam Mansfield
- Reading Time: < 1 minutes
Effective November 1, 2025, Microsoft will eliminate EA volume-based discounts for online services like Microsoft 365 and Dynamics 365.…