A Different SaaS Renewal Negotiation Tactic to Consider August 12, 2025 Adam Mansfield Reading Time: < 1 minutes Adam Mansfield, Practice Leader at UpperEdge, shares a nuanced negotiation approach for SaaS vendors like Salesforce, Microsoft, and SAP.… Read More
Microsoft FY25 Q4 Earnings: Beat Expectations driven by Azure Growth and Copilot Adoption August 4, 2025 Adam Mansfield Reading Time: < 1 minutes Microsoft closed FY25 with strong revenue growth, fueled by Copilot adoption, E5 momentum, and Azure’s breakout 39% growth. Adam Mansfield,… Read More
The Flexibility Mirage: What SaaS Vendors Don’t Want You to See July 11, 2025 Adam Mansfield Reading Time: < 1 minutes Many SaaS contracts lack an appropriate degree of flexibility that leads to enterprise customers having to make unplanned and significant… Read More
Salesforce Pricing Shifts, AgentForce, and Slack: What Customers Need to Know Before Dreamforce July 10, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce is making bold changes that every customer needs to pay attention to. In this episode of Insights for… Read More
AI-Fueled Cloud Lock-In: Why Escaping Your Vendor Just Got Harder June 20, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode of Insights for IT Negotiations, UpperEdge’s Adam Mansfield joins Kylie Chisholm to unpack the evolving reality… Read More
Is This Company Really Going to Make a 1 Million-Seat Microsoft 365 Copilot Commitment? June 11, 2025 Adam Mansfield Reading Time: < 1 minutes Microsoft's mega deal is raising big questions. A report suggests Microsoft is working on a 1 million-seat Microsoft 365… Read More
Is Microsoft 365 E7 Coming and Will it Include Microsoft 365 Copilot? June 5, 2025 Adam Mansfield Reading Time: < 1 minutes There has been speculation that Microsoft is going to one day introduce a Microsoft 365 E7 plan. Adam Mansfield,… Read More
Salesforce’s New Agentforce Pricing: What You Need to Know May 21, 2025 Adam Mansfield Reading Time: < 1 minutes Salesforce just announced a major update to its AI offering, AgentForce pricing model, introducing flex credits as a new, results-based… Read More
ServiceNow’s $1B AI Plan: What It Means for Customers May 15, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode, Adam Mansfield, Advisory Practice Leader at UpperEdge, analyzes key messages from ServiceNow’s recent Financial Analyst Day… Read More
Why the Right TPA Is Your Competitive Edge in the Age of AI May 15, 2025 John Belden Reading Time: < 1 minutes As vendors like Microsoft and Accenture leverage AI to gain an edge in IT negotiations, enterprise buyers risk falling… Read More