- Greg Hall
- Reading Time: 4 minutes
As managed services (both infrastructure and application support) providers adapt their go-to-market strategies, customers must plan ahead to properly form…
- Categories: I&O Services, Managed Services
Application Management Services
- Shawn Stamp
- Reading Time: 4 minutes
When implementing S/4HANA projects, companies that adopt a multi-vendor delivery model need to consider the inherent challenges of holding multiple…
- Categories: SAP, System Integrators
- Greg Hall
- Reading Time: 3 minutes
Cost optimization is a doctrine that IT organizations have continuously lived by, but it has taken on a higher degree…
- Categories: IT Services
- Greg Hall
- Reading Time: 4 minutes
It’s no secret that Application and Infrastructure Management and Support (AMS and IMS) service providers have latched onto artificial intelligence…
- Categories: IT Services
- Greg Hall
- Reading Time: 5 minutes
There are always risks involved with outsourcing IT services, but this is especially true when outsourcing critical managed services such…
- Categories: Application Management Services, Managed Services
- Greg Hall
- Reading Time: 3 minutes
How CIO’s and CTO’s are Changing the Narrative on AMS Expectations Application Management Support (AMS) providers aren’t winning or preserving…
- Categories: Application Management Services
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid…
- Categories: Application Management Services, I&O Services, IT Sourcing