Salesforce Einstein Copilot: What Customers Need to Know about the Generative AI Tool March 14, 2024 Adam Mansfield Reading Time: 7 minutes At the end of February 2024, Salesforce announced the “public Beta availability” of Einstein Copilot, a new customizable, conversational, and… Read More Categories: Salesforce
How Salesforce Executive Departures Will Affect Customers in 2023 December 14, 2022 Adam Mansfield Reading Time: 4 minutes Over the last month, there have been announcements tied to four executives leaving Salesforce, catching the attention of investors, Salesforce… Read More Categories: Salesforce
How Slack Will Influence Salesforce’s Sales Strategy in 2022 February 1, 2022 Adam Mansfield Reading Time: 3 minutes Salesforce acquired Slack back in July of 2021 with the goal of helping customers become more connected, more productive, and more… Read More Categories: Salesforce, Slack
Consumers Are the Gateway to Enterprise Adoption: Microsoft vs. Google September 15, 2021 Adam Mansfield Reading Time: 4 minutes Enterprise executives know that employees are most productive when they have the right tools and more importantly, know how to… Read More Categories: Google, Microsoft
Is AWS Forming a “Rebel Alliance” to Take on Microsoft? August 5, 2021 Adam Mansfield Reading Time: 7 minutes Amazon Web Services (AWS) has reportedly discussed forming an alliance with Dropbox, Slack, Smartsheet, and others to create a bundle… Read More Categories: AWS, Microsoft
Slack Attack: Microsoft Antitrust Complaint July 22, 2020 Adam Mansfield Reading Time: 3 minutes Is Microsoft’s product bundling grounds for antitrust scrutiny? If you were to ask Slack, they would say it is. Of… Read More Categories: Microsoft
What’s Behind Microsoft’s Latest Moves? January 2, 2020 Adam Mansfield Reading Time: 3 minutes Embracing Linux In a recent Microsoft blog aimed at the open source community at work, the company announced that Teams… Read More Categories: Microsoft
HEAD IN THE CLOUDS: Facebook’s Portal & Workplace and Zendesk’s New Products to Grab More Enterprises October 10, 2019 Adam Mansfield Reading Time: 4 minutes This week, I take a look at Facebook’s use of Portal to try to get more enterprises to adopt Workplace… Read More Categories: Facebook, Zendesk
HEAD IN THE CLOUDS: Slack and Zoom Report Q2 FY20 Earnings September 11, 2019 Adam Mansfield Reading Time: 5 minutes This week, I provide my thoughts on Slack and Zoom’s recent Q2 FY20 earnings and what current and future enterprise… Read More Categories: Slack, Zoom
Microsoft Retiring Skype for Business Online to Force Teams Use July 31, 2019 Adam Mansfield Reading Time: 3 minutes On July 30th, Microsoft announced that Skype for Business Online will be retired on July 31, 2021 and all new… Read More Categories: Microsoft