- Ted Rogers
- Reading Time: 3 minutes
Ensuring transparency in AI-generated RFPs and holding vendors accountable is a vital part of the SI evaluation process. Here’s what…
AI
- Scott Braverman
- Reading Time: 3 minutes
As artificial intelligence becomes a pillar of enterprise innovation, organizations are making a pivotal decision: Should you own your AI…
- Categories: Artificial Intelligence, Managed Services
- Adam Mansfield
- Reading Time: 3 minutes
Salesforce recently rolled out a major update to how it prices Agentforce, its AI offering, and it’s a meaningful shift…
- Categories: Salesforce
- Matt Gowing
- Reading Time: 3 minutes
Salesforce has been accelerating its transformation into an AI-first platform since the summer of 2023 when the vendor applied a…
- Categories: Salesforce
ServiceNow shows no signs of slowing down its GenAI campaign in 2025. Per the vendor’s Q1 2025 earnings call, Now…
- Categories: ServiceNow
- Devin Djerf
- Reading Time: 4 minutes
- John Belden
- Reading Time: 8 minutes
The current market is uncertain, especially when planning a major transformation. Here's what to know about a brownfield S/4HANA migration.…
- Categories: Digital Transformation, SAP
The SaaS landscape is undergoing a significant transformation as leading SaaS vendors, like Salesforce and ServiceNow, pivot from traditional per-user,…
- Categories: Artificial Intelligence, Contract Negotiations, Salesforce, ServiceNow
- John Belden
- Reading Time: 2 minutes
In a recent episode of Insights for IT Negotiations, hosts John Belden and Kylie Chisholm of UpperEdge sat down with…
- Categories: Artificial Intelligence