Knowledge Center

Licensing

ServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes

January 17, 2019
Erik Bullard
Reading Time: 5 minutes

If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool.…

Categories: ServiceNow

Using Java? Here’s How Oracle’s Java SE Licensing Affects You

December 20, 2018
Erwann Couesbot
Reading Time: 4 minutes

In July 2018, Oracle released a new subscription-based pricing model for Java SE (Standard Edition) and announced that starting in…

Categories: Oracle

The User Experience Irony

December 6, 2018
Jeff Lazarto
Reading Time: 5 minutes

This post was updated on February 24th, 2020 to include new information. Everyone is talking about the move to digital…

Categories: Cloud

Top 3 Questions SAP Hasn’t Answered About its New Digital Access Model

September 25, 2018
Chip Hanna
Reading Time: 5 minutes

A Mystery Wrapped Up in an Enigma Surrounded by a Conundrum Back in April of this year, SAP finally provided…

Categories: SAP

A Deeper Look into Microsoft’s October 2018 Price Increases

September 5, 2018
Erik Bullard
Reading Time: 3 minutes

Microsoft recently announced upcoming price adjustments that will likely affect their customer’s future purchasing decisions. Specifically, they announced 10% price…

Categories: Cloud, Microsoft

Dancing with Salesforce: Make Sure to Stay in Step

August 1, 2018
Adam Mansfield
Reading Time: 4 minutes

Several longstanding Salesforce enterprise customers have recently noticed changes in Salesforce’s behavior and approach to their relationship. Even if your…

Categories: Contract Negotiations, Salesforce

SAP and Indirect Use: Is SAP Taking Advantage of its Customers?

November 16, 2017
Dave Blake
Reading Time: 5 minutes

SAP announced an outcome-based pricing model for Indirect Access since the time this post was published. To learn about this…

Categories: SAP

The Underlying Implications of SAP’s New Indirect Access Order Licensing Policy

October 17, 2017
UpperEdge
Reading Time: 3 minutes

Earlier this year, SAP’s announcement that external Procure-to-Pay (P2P) and Order-to-Cash (O2C) Indirect Use scenarios will be addressed via order…

Categories: SAP

Oracle Baseline Assessment: Failing to Prepare is Preparing to Fail

September 26, 2017
Erwann Couesbot
Reading Time: 3 minutes

Does your team know exactly how many license entitlements you have purchased from Oracle? Can you provide a log identifying…

Categories: IT Sourcing, Oracle

Evaluating S/4HANA? Don’t let SAP omit these financial items

March 10, 2016
Erwann Couesbot
Reading Time: 4 minutes

One year has passed since SAP announced S/4HANA, SAP’s next-generation business suite architected with a new code line and powered…

Categories: SAP

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