Salesforce’s Recent Acquisitions: Innovation or Integration Headache? November 12, 2024 Erik Bullard Reading Time: 4 minutes Salesforce's new Agentforce offering seems to be a culmination of capabilities from recent Salesforce acquisitions. Here is how the most… Read More Categories: Salesforce
Salesforce Agentforce: How This New AI Feature Will Impact Customers October 10, 2024 John Belden Reading Time: 2 minutes In this episode of Insights for IT Negotiations, we chat with Adam Mansfield, UpperEdge's Salesforce Practice Leader, to dive into… Read More Categories: Salesforce
Are Customers Prepared for Salesforce’s Newest AI Offering, Agentforce? October 8, 2024 Adam Mansfield Reading Time: 5 minutes One thing was abundantly clear after attending Dreamforce and listening to Salesforce’s recent earnings call: all Salesforce customers need to… Read More Categories: Salesforce
How to Prepare for a Successful SELA Negotiation March 26, 2024 Erik Bullard Reading Time: 4 minutes We explored Salesforce’s motivation to land more SELA deals in the first part of this series – spoiler alert –… Read More Categories: Salesforce
Salesforce Einstein Copilot: What Customers Need to Know about the Generative AI Tool March 14, 2024 Adam Mansfield Reading Time: 7 minutes At the end of February 2024, Salesforce announced the “public Beta availability” of Einstein Copilot, a new customizable, conversational, and… Read More Categories: Salesforce
3 SELA Pain Points for Salesforce Customers March 5, 2024 Erik Bullard Reading Time: 4 minutes Are you currently a SELA customer and have concerns about the value you are receiving from your deal? Perhaps you… Read More Categories: Salesforce