The Playbook All Cloud Vendors Work From

April 5, 2022
Adam Mansfield
Reading Time: 5 minutes

Transitioning to the cloud and undergoing cloud transformations have become commonplace for enterprise customers. As such, it is hard to…

Categories: Cloud, Contract Negotiations

Is ‘Bundling’ ServiceNow’s Ace in the Hole?

May 11, 2020
Adam Mansfield
Reading Time: 4 minutes

ServiceNow CEO Bill McDermott said last week that $7.4 trillion will be invested in digital transformation over the next three…

Categories: ServiceNow

ServiceNow Starts off 2020 in the Fast Lane

January 30, 2020
Adam Mansfield
Reading Time: 4 minutes

I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would…

Categories: ServiceNow

Lifting the Veil on ServiceNow Pricing

October 1, 2019
Bearson Smith
Reading Time: 4 minutes

As we have written before, ServiceNow is evolving quickly and is not the same company that it once was. It…

Categories: ServiceNow

What Cloud Vendors Really Want From Their Customers

August 20, 2019
Adam Mansfield
Reading Time: 4 minutes

Not all cloud vendors are created equal or even alike, but when it comes to the topic of what they…

Categories: Cloud

Inside ServiceNow and Microsoft’s Intensifying Alliance

July 10, 2019
Adam Mansfield
Reading Time: 3 minutes

ServiceNow and Microsoft announced a strengthening of the partnership they established last October with the ultimate goal per their July…

Categories: Microsoft, ServiceNow

What Keeps ServiceNow Awake at Night?

July 3, 2019
Adam Mansfield
Reading Time: 4 minutes

As you prepare for any negotiation, it is important to first assess and understand the goals and objectives of the…

Categories: ServiceNow

HEAD IN THE CLOUDS: Slack Goes Public and Cloud Vendors Chase Use

June 19, 2019
Adam Mansfield
Reading Time: 3 minutes

This week, I take a closer look at Slack Technologies Inc.’s (Slack) going public and their recently reported earnings as…

Categories: Cloud, Slack

HEAD IN THE CLOUDS: Salesforce’s Consultants on AppExchange and What Cloud Vendors Really Want

May 29, 2019
Adam Mansfield
Reading Time: 4 minutes

This week, I take a closer look at Salesforce’s new "Consultants on AppExchange” and the deeper insights customers can now…

Categories: Cloud, Salesforce

HEAD IN THE CLOUDS: ServiceNow’s Knowledge19 Agenda and Cloud SLA Concerns

May 15, 2019
Adam Mansfield
Reading Time: 3 minutes

It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the…

Categories: Cloud, ServiceNow

ServiceNow

The Playbook All Cloud Vendors Work From

Is ‘Bundling’ ServiceNow’s Ace in the Hole?

ServiceNow Starts off 2020 in the Fast Lane

Lifting the Veil on ServiceNow Pricing

What Cloud Vendors Really Want From Their Customers

Inside ServiceNow and Microsoft’s Intensifying Alliance

What Keeps ServiceNow Awake at Night?

HEAD IN THE CLOUDS: Slack Goes Public and Cloud Vendors Chase Use

HEAD IN THE CLOUDS: Salesforce’s Consultants on AppExchange and What Cloud Vendors Really Want

HEAD IN THE CLOUDS: ServiceNow’s Knowledge19 Agenda and Cloud SLA Concerns

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