- Greg Hall
- Reading Time: 4 minutes
As a procurement professional, improving the value you provide to your organization should be at the top of your to-do…
- Categories: IT Sourcing
IT Sourcing
- Adam Mansfield
- Reading Time: 3 minutes
When looking to structure an IT outsourcing relationship with a chosen provider and seeing the issues that come up throughout…
- Categories: Contract Negotiations, IT Sourcing
- Adam Mansfield
- Reading Time: 5 minutes
A service level agreement (SLA) is an agreement between a cloud service provider and an organization that guarantees a minimum…
- Greg Hall
- Reading Time: 3 minutes
There is no denying we are in uncertain and unprecedented times. As the longest bull market in modern history comes…
- Categories: IT Services, IT Sourcing
- Greg Hall
- Reading Time: 4 minutes
Managing Change with Deadband, ARC, and RRC Metrics A best practice to address changes to your scope of outsourced services…
- Categories: Application Management Services, IT Sourcing
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid…
- Categories: Application Management Services, I&O Services, IT Sourcing
- Greg Hall
- Reading Time: 7 minutes
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid…
- Categories: I&O Services, IT Sourcing
- Greg Hall
- Reading Time: 7 minutes
How CIO’s can ensure they maintain control of their sole source negotiations The SI engagement playbook Make no mistake, your…
- Categories: Contract Negotiations, IT Sourcing, System Integrators
- Greg Hall
- Reading Time: 6 minutes
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.…
- Categories: I&O Services, IT Sourcing
- Greg Hall
- Reading Time: 4 minutes
Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services,…
- Categories: I&O Services, IT Sourcing
