Often complex and vendor-centric, cloud subscription agreements require a unique negotiation approach even though they can sometimes resemble more traditional…

ServiceNow is transitioning from a cloud software vendor selling tools and solutions to the IT department to a platform provider…

Indirect Access is an issue that CIOs simply cannot afford to ignore as it can expose both old and new…

Too many organizations accept Salesforce’s standard contractual and commercial terms, believing that they have limited leverage when negotiating with the…

Cost optimization is a doctrine that IT organizations have been continuously living by, but it has taken on a higher…

For years, Microsoft has enjoyed a comfortable position as the only truly viable productivity suite for large enterprises.  But Microsoft’s…

Israel Chemical Limited (ICL) is an Israel-based chemical company with global operations. The company grew leaps and bounds through acquisitions…

At many enterprises, business transformation programs last years and often exceed the project management capabilities of IT departments due to…