A Practical Guide to Regaining Control and Holding Vendors Accountable in High-Stakes Transformations Missed deadlines. Scope creep. Vendor excuses.…
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A Case Study in Operational Success, Financial Fallout, and the Decisions That Shaped Both As regulatory scrutiny intensifies across…
- Adam Mansfield
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6 Essential Steps for Customers Don’t let Microsoft’s dominant position in the market make you feel you have no…
- Len Riley
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Key Decisions You Need to Get Right to De-Risk Your Program Modern vendor go-to-market strategies and new support models like RISE are…
- Jeff Lazarto
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Selecting an ERP solution is a daunting task, and many organizations are unsure of where to begin and how much…
- Adam Mansfield
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ServiceNow has been transitioning from a cloud software vendor selling tools and solutions to the IT department to a platform…
- Adam Mansfield
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Often complex and vendor-centric, cloud subscription agreements require a unique negotiation approach even though they can sometimes resemble more traditional…
- Chip Hanna
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Indirect Access is an issue that CIOs simply cannot afford to ignore as it can expose both old and new…
- Adam Mansfield
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Too many organizations accept Salesforce’s standard contractual and commercial terms, believing that they have limited leverage when negotiating with the…
- Len Riley
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Cost optimization is a doctrine that IT organizations have been continuously living by, but it has taken on a higher…
