The Flexibility Mirage: What SaaS Vendors Don’t Want You to See July 11, 2025 Adam Mansfield Reading Time: < 1 minutes Many SaaS contracts lack an appropriate degree of flexibility that leads to enterprise customers having to make unplanned and significant… Read More
Is This Company Really Going to Make a 1 Million-Seat Microsoft 365 Copilot Commitment? June 11, 2025 Adam Mansfield Reading Time: < 1 minutes Microsoft's mega deal is raising big questions. A report suggests Microsoft is working on a 1 million-seat Microsoft 365… Read More
Is Microsoft 365 E7 Coming and Will it Include Microsoft 365 Copilot? June 5, 2025 Adam Mansfield Reading Time: < 1 minutes There has been speculation that Microsoft is going to one day introduce a Microsoft 365 E7 plan. Adam Mansfield,… Read More
Why the Right TPA Is Your Competitive Edge in the Age of AI May 15, 2025 John Belden Reading Time: < 1 minutes As vendors like Microsoft and Accenture leverage AI to gain an edge in IT negotiations, enterprise buyers risk falling… Read More
Microsoft Earnings Reveal Strategy Shift: What Customers Must Know Before Renewals May 5, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode, Adam Mansfield, Advisory Practice Leader at UpperEdge, unpacks key takeaways from Microsoft’s FY25 Q3 earnings and… Read More
SaaS Vendor Frustrations: Price Hikes, AI Pushes & Finding Leverage May 1, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode of Insights for IT Negotiations, UpperEdge’s Adam Mansfield and Kylie Chisholm have a candid conversation on… Read More
SaaS Flexibility: A Promise That Was Never Fulfilled April 22, 2025 Adam Mansfield Reading Time: < 1 minutes In this candid session, Adam Mansfield, Advisory Practice Leader at UpperEdge, challenges the long-held promise of SaaS flexibility. Drawing from… Read More
The Hidden Traps in SaaS Renewals: What Vendors Don’t Want You to Know April 11, 2025 Adam Mansfield Reading Time: < 1 minutes In this episode, Adam Mansfield, Advisory Practice Leader at UpperEdge, breaks down the fine print pitfalls in SaaS renewal negotiations… Read More
Microsoft Copilot Studio: Negotiation Tips Customers Need to Know March 31, 2025 Adam Mansfield Reading Time: < 1 minutes Adam Mansfield, UpperEdge’s Microsoft Advisory Practice Leader, dives into Microsoft Copilot Studio—its significance to Microsoft, how it is priced,… Read More
One of the Hidden Traps in Enterprise SaaS Contracts – What You Need to Know! March 25, 2025 Adam Mansfield Reading Time: < 1 minutes Are you truly getting the flexibility you need from your enterprise SaaS vendor (Salesforce, ServiceNow, Microsoft etc.) and are… Read More