Blog

How the hyperscalers differ with their rights to modify agreements and more If you’re evaluating which hyperscaler is best for hosting your ERP environment, you’ll...

Are you considering becoming a new ServiceNow customer or do you have a ServiceNow renewal coming up?  Beyond just getting the best ServiceNow pricing and...

It’s no secret that preparation is key to successful contract negotiations, but SaaS renewals come with their own set of challenges. What are you doing...

An unbiased HRIS comparison of SuccessFactors and Workday that reviews commercial flexibility and overall approach to relationship. Business leaders who fully recognize the importance of...

Though Workday has primarily been known as a leader and innovator in the HCM space, their recent acquisitions and expansions into the financials, planning, and...

If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool. But over the last several...

The U.S. Constitution is the foundational document establishing the laws of the land and the creation of the federal government. One of the key concepts...

Several longstanding Salesforce enterprise customers have recently noticed changes in Salesforce’s behavior and approach to their relationship. Even if your organization has not yet encountered...

Large legacy on-premise enterprise software vendors like SAP, Oracle and Microsoft continue to push their “on-demand” SaaS cloud products on and into their customer base....

Negotiating new SuccessFactors deals, expansions, and renewals establish your commercial relationship with SAP and will certainly be used as a baseline for future negotiations. If...

In the past year, SAP made commercial updates to Ariba and Concur that impact transparency and may complicate your ability to obtain renewal price protections....

If you have a relationship with Microsoft, your sales representative has likely been pushing to discuss the benefits of Microsoft 365 and why your upcoming...

5 Key Strategies to Drive Reductions in OPEX Over 80% of all maintenance renewals are based on the calendar year.  The window for companies to...

Microsoft had a relatively strong start to their new fiscal year with total revenue coming in above analyst expectations at $22.3B (Non-GAAP).  Analysts were expecting...

Oracle had a great quarter with continued growth that exceeded expectations and over achieved results in the Cloud. Strong Cloud revenue growth and improving margins...

With many of our clients planning on an eventual migration to SAP HANA, some of them are contemplating whether to move to ASE first or...

We are pleased to officially announce the launch of our brand new website! Discover what UpperEdge can do for you by visiting us at www.upperedge.com. The goal for our...

At UpperEdge, our experience has shown customers who have a long-standing relationship with Salesforce.com are likely to face certain challenges during their renewals and renegotiations....

Prior to Oracle’s Q3 earnings release, we posted a piece on what customers can expect from Oracle in Q4.  Now that Oracle has released their...

At UpperEdge, clients often ask us, “When is the best time to negotiate with a particular vendor?”  Clients will inquire about quarter-end, year-end, earlier renewal,...