Microsoft and ServiceNow are Integrating Their GenAI Offerings: What Customers Need to Know May 28, 2024 Adam Mansfield Reading Time: 5 minutes During Knowledge 2024, ServiceNow and Microsoft executives announced an integration between ServiceNow’s Now Assist and Microsoft’s Copilot for Microsoft 365… Read More Categories: Microsoft, ServiceNow
Microsoft Dynamics 365 Price Increases: What to Expect Between Now and October April 23, 2024 Adam Mansfield Reading Time: 6 minutes Microsoft announced a price increase to its Dynamics 365 (D365) suite of products that will take effect October 1st, 2024.… Read More Categories: Microsoft
Salesforce Einstein Copilot: What Customers Need to Know about the Generative AI Tool March 14, 2024 Adam Mansfield Reading Time: 7 minutes At the end of February 2024, Salesforce announced the “public Beta availability” of Einstein Copilot, a new customizable, conversational, and… Read More Categories: Salesforce
What Matters Most to Microsoft in 2024 February 15, 2024 Adam Mansfield Reading Time: 6 minutes Since the start of 2024, and probably leading up to it, Microsoft has made it abundantly clear where their focus… Read More Categories: Microsoft
ServiceNow’s GenAI Push: What Customers Need to Know About the Costly “Pro Plus” Add-On February 6, 2024 Adam Mansfield Reading Time: 6 minutes Like the other cloud software vendors on the market, ServiceNow is focusing their 2024 strategy on expanding their Generative AI… Read More Categories: ServiceNow
4 Major Updates to Copilot for Microsoft 365: What Customers Need To Know January 18, 2024 Adam Mansfield Reading Time: 4 minutes Towards the end of 2023, Microsoft announced that their latest offering, Copilot for Microsoft 365 (previously Microsoft 365 Copilot), was… Read More Categories: Microsoft
Microsoft 365 Copilot: What Enterprise Customers Need to Know November 7, 2023 Adam Mansfield Reading Time: 4 minutes Microsoft recently announced that Microsoft 365 Copilot is now available to purchase for enterprise customers. Microsoft 365 Copilot was first… Read More Categories: Microsoft
How to Prepare for Your Salesforce Negotiation October 3, 2023 Adam Mansfield Reading Time: 9 minutes Like all cloud vendors, Salesforce’s ultimate goal is to grow each customer’s annual run rate by increasing user counts and… Read More Categories: Salesforce
How to Negotiate the Best Deal with Microsoft September 12, 2023 Adam Mansfield Reading Time: 6 minutes If you have ever been the one to negotiate with Microsoft, you have most likely stayed up many nights trying… Read More Categories: Contract Negotiations, Microsoft
A Salesforce Customer’s Guide to Dreamforce August 29, 2023 Adam Mansfield Reading Time: 7 minutes If you’re a Salesforce customer, you know Dreamforce is just around the corner. After all, it seems impossible to escape… Read More Categories: Salesforce