Normalizing Your I&O RFP Proposals: Solid Network Metrics You Can Operationalize May 7, 2019 Greg Hall Reading Time: 7 minutes Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid… Read More Categories: I&O Services, IT Sourcing
Sole Sourcing Negotiations: SI Tactics and CIO Countermeasures April 30, 2019 Greg Hall Reading Time: 7 minutes How CIO’s can ensure they maintain control of their sole source negotiations The SI engagement playbook Make no mistake, your… Read More Categories: Contract Negotiations, IT Sourcing, System Integrators
Normalizing Your I&O RFP Proposals: Solid Hosting Metrics You Can Operationalize April 23, 2019 Greg Hall Reading Time: 6 minutes Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.… Read More Categories: I&O Services, IT Sourcing
Normalizing Your I&O RFP Proposal: Solid Help Desk Metrics You Can Operationalize March 29, 2019 Greg Hall Reading Time: 4 minutes Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services,… Read More Categories: I&O Services, IT Sourcing
Considerations for Selecting an SAP System Integrator May 24, 2018 Greg Hall Reading Time: 3 minutes While selecting the right SAP solution for your company is an important decision, deciding who to partner with for the… Read More Categories: ERP Program Management, SAP, System Integrators
H-1B Visa Changes – IT Service Providers Hedging Their Bets: Will Their Customers Feel the Impact? January 18, 2018 Greg Hall Reading Time: 3 minutes The current administration crackdowns on H-1B and L-1 visas for technology workers in foreign countries has been going on for… Read More Categories: Application Management Services, System Integrators
Is Strategic Planning the Key to IT Cost Optimization? November 9, 2017 Greg Hall Reading Time: 3 minutes How a Fortune 500 company saved millions using this win-win negotiation tactic When it comes to renewing IT contracts, cost… Read More Categories: Application Management Services, Contract Negotiations, Cost Optimization, System Integrators
‘Tis the Season for Maintenance Renewals November 7, 2017 Greg Hall Reading Time: 2 minutes 5 Key Strategies to Drive Reductions in OPEX Over 80% of all maintenance renewals are based on the calendar year. … Read More Categories: Application Management Services, Contract Negotiations, ERP Program Management
Existing Service Providers – What’s Your Cost of Incumbency? August 2, 2017 Greg Hall Reading Time: 3 minutes It’s inevitable. Every year new targets are set to reduce OPEX (OPerational EXpenses). Whether you’re the one responsible for setting… Read More Categories: Application Management Services, ERP Program Management, System Integrators