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The Modern-Day TPA: Your First Line of Defense in an AI-Driven World

March 31, 2025
Dave Blake
Reading Time: 7 minutes

renewed mind and emerging business strategy concept beaming with a glowing light as a symbol of hope

Why choosing the right modern third-party advisor is now a strategic leadership decision in an AI-driven world. The Commercial Rules…

Categories: Contract Negotiations, Digital Transformation, IT Services, IT Sourcing

Strategies for Holding Your ERP System Integrators Accountable

April 9, 2024
Shawn Stamp
Reading Time: 5 minutes

illustration of a businessman being pointed by giant fingers

Complex ERP transformation initiatives can leave room for misalignment of your SI’s roles and responsibilities, resulting in delays and costly…

Categories: ERP Program Management, IT Services

IT Vendor Negotiation Checklist: Ace Your Vendor Selection Process

January 23, 2024
Brian Undlin
Reading Time: 8 minutes

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IT projects often have strict start dates that can put pressure on your contract negotiation timeline. One of the most…

Categories: IT Services

5 Costly Mistakes in Infrastructure Outsourcing

October 10, 2023
Greg Hall
Reading Time: 5 minutes

Businessman,Is,Using,Tablet,Pc,And,Selecting,Cost,Reduction

Consider yourself warned. These mistakes when outsourcing your managed service provider can derail your efforts, erode your business case, and…

Categories: Cost Optimization, IT Services, Managed Services

Optimizing Your IT Services Portfolio: 4 Key Steps

September 26, 2023
Greg Hall
Reading Time: 4 minutes

Periodically assessing the efficiency of your IT services spend is vital for uncovering optimization opportunities and areas where you may…

Categories: Cost Optimization, IT Services

5 Opportunities to Optimize Third-Party IT Services Spend

September 19, 2023
Greg Hall
Reading Time: 4 minutes

An optimized IT services portfolio helps companies maximize cost efficiency and manage risks so they can instead focus on strategically…

Categories: Cost Optimization, IT Services, Managed Services

3 Resource Management Tactics for Sustainable Transformation Programs

January 4, 2023
Ted Rogers
Reading Time: 4 minutes

hand placing three wooden cut circles with light bulb icon drawn on them over textured white wooden background.

If you are in the initial stages of vendor selection for your transformation program, or perhaps you are “seeing red”…

Categories: IT Services

3 Reasons You Might Select the Wrong Transformation Partner

December 7, 2022
Ted Rogers
Reading Time: 6 minutes

Selection partner strategy and business concept as a businessperson standing in front of a landscape with three dimensional head sculptures as symbols of employment hiring and career issues.

Enterprises are launching digital transformation programs for numerous reasons. The business may need to address a supply chain issue, make…

Categories: Digital Transformation, IT Services

5 Vendor Sales Negotiation Tactics and How to Counter Them

November 10, 2022
Len Riley
Reading Time: 8 minutes

Far too many IT executives are ill-prepared for the sophistication of messaging and tactics vendors bring to the negotiation table.…

Categories: IT Services

Understanding Consulting Provider Negotiation Strategies: 5 Common Tactics

July 26, 2022
Len Riley
Reading Time: 6 minutes

Businessman,Play,With,Chess,Game.,Concept,Of,Business,Strategy,And

Ensuring that you have a successful transformation program is something your organization needs to plan for. To execute a successful…

Categories: IT Services

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