HEAD IN THE CLOUDS: ServiceNow’s Knowledge19 Agenda and Cloud SLA Concerns May 15, 2019 Adam Mansfield Reading Time: 3 minutes It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the… Read More Categories: Cloud, ServiceNow
HEAD IN THE CLOUDS: ServiceNow’s CFO Resigns and Cloud Price Protection Myths May 8, 2019 Adam Mansfield Reading Time: 3 minutes It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the… Read More Categories: Cloud, ServiceNow
ServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes January 17, 2019 Erik Bullard Reading Time: 5 minutes If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool.… Read More Categories: ServiceNow
SaaS Cloud Subscriptions: When “On-Demand” Really Isn’t June 12, 2018 Adam Mansfield Reading Time: 4 minutes Large legacy on-premise enterprise software vendors like SAP, Oracle and Microsoft continue to push their “on-demand” SaaS cloud products on… Read More Categories: Cloud, Contract Negotiations, Microsoft, Salesforce, ServiceNow, Workday
ServiceNow Q1 2018: Winning the Upsell May 2, 2018 Erik Bullard Reading Time: 3 minutes Last week ServiceNow released their earnings for the first quarter of 2018, ending on March 31st. Looking at the numbers… Read More Categories: Contract Negotiations, ServiceNow
ServiceNow FY 17 Q4 Earnings – Key Takeaways February 1, 2018 Erik Bullard Reading Time: 3 minutes ServiceNow announced the results of its 2017 fiscal year earnings last night. Although they missed their revenue guidance by ~$3M,… Read More Categories: IT Sourcing, ServiceNow
ServiceNow is No Longer Just a Tool for IT – Why this Matters January 17, 2018 Adam Mansfield Reading Time: 3 minutes Since ServiceNow’s inception back in 2004, it has been known -- right or wrong -- as an IT helpdesk vendor.… Read More Categories: Cloud, Contract Negotiations, Salesforce, ServiceNow