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application management

Balancing Accountability and Risk on Multi-vendor S/4HANA Transformations

June 14, 2022
Shawn Stamp
Reading Time: 4 minutes

balanced scales with multicolor sihouttes

When implementing S/4HANA projects, companies that adopt a multi-vendor delivery model need to consider the inherent challenges of holding multiple…

Categories: SAP, System Integrators

IBM, TCS and Accenture Offer Compelling Cases to Combine AMS and IMS Support

July 7, 2020
Greg Hall
Reading Time: 3 minutes

Cost optimization is a doctrine that IT organizations have continuously lived by, but it has taken on a higher degree…

Categories: IT Services

Building Elasticity in Outsourced Managed Services

February 18, 2020
Greg Hall
Reading Time: 5 minutes

A,Row,Of,Rolled,Hundred,Dollar,Bills,With,Rubber,Bands

There are always risks involved with outsourcing IT services, but this is especially true when outsourcing critical managed services such…

Categories: Application Management Services, Managed Services

How to Establish and Maintain Control of a Fixed Price Outsourcing Agreement

December 12, 2019
Greg Hall
Reading Time: 4 minutes

Managing Change with Deadband, ARC, and RRC Metrics A best practice to address changes to your scope of outsourced services…

Categories: Application Management Services, IT Sourcing

Normalizing Your I&O RFP Proposals: Solid Hosting Metrics You Can Operationalize

April 23, 2019
Greg Hall
Reading Time: 6 minutes

Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.…

Categories: I&O Services, IT Sourcing

Keep Two Hands on the Wheel: Mitigate AMS Partner Risks

April 9, 2019
UpperEdge
Reading Time: 4 minutes

With the advent of the digital enterprise where more and more organizations are executing to their digital agenda, new technologies…

Categories: Application Management Services

Normalizing Your I&O RFP Proposal: Solid Help Desk Metrics You Can Operationalize

March 29, 2019
Greg Hall
Reading Time: 4 minutes

Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services,…

Categories: I&O Services, IT Sourcing

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