Building Elasticity in Outsourced Managed Services February 18, 2020 Greg Hall Reading Time: 5 minutes There are always risks involved with outsourcing IT services, but this is especially true when outsourcing critical managed services such… Read More Categories: Application Management Services, Managed Services
ServiceNow is No Longer Just a Tool for IT – Why this Matters January 17, 2018 Adam Mansfield Reading Time: 3 minutes Since ServiceNow’s inception back in 2004, it has been known -- right or wrong -- as an IT helpdesk vendor.… Read More Categories: Cloud, Contract Negotiations, Salesforce, ServiceNow