5 Costly Mistakes in Infrastructure Outsourcing October 10, 2023 Greg Hall Reading Time: 5 minutes Consider yourself warned. These mistakes when outsourcing your managed service provider can derail your efforts, erode your business case, and… Read More Categories: Cost Optimization, IT Services, Managed Services
3 Details to Negotiate in IT Outsourcing Agreements January 25, 2022 Adam Mansfield Reading Time: 3 minutes When looking to structure an IT outsourcing relationship with a chosen provider and seeing the issues that come up throughout… Read More Categories: Contract Negotiations, IT Sourcing
Normalizing Your I&O RFP Proposal: Solid Help Desk Metrics You Can Operationalize March 29, 2019 Greg Hall Reading Time: 4 minutes Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services,… Read More Categories: I&O Services, IT Sourcing
IT Outsourcing Agreements: 3 Details Many Negotiations Forget October 30, 2018 Adam Mansfield Reading Time: 3 minutes It is not hard to come across a blog or article that covers the “must haves” or “gotchas” in an… Read More Categories: Contract Negotiations, IT Sourcing