Salesforce made a significant announcement about its AI agentic offerings: a move to outcome-based licensing. While this certainly feels like…
- Categories: Salesforce
saas negotiation
- Adam Mansfield
- Reading Time: 3 minutes
Price increases are one of the most common and frustrating challenges enterprises face when managing their cloud software portfolio and…
- Categories: Cloud, Microsoft, Salesforce, ServiceNow, Uncategorized
- Adam Mansfield
- Reading Time: 6 minutes
- Adam Mansfield
- Reading Time: 5 minutes
Transitioning to the cloud and undergoing cloud transformations have become commonplace for enterprise customers. As such, it is hard to…
- Categories: Cloud, Contract Negotiations
- Adam Mansfield
- Reading Time: 5 minutes
A service level agreement (SLA) is an agreement between a cloud service provider and an organization that guarantees a minimum…