HEAD IN THE CLOUDS: ServiceNow’s CFO Resigns and Cloud Price Protection Myths May 8, 2019 Adam Mansfield Reading Time: 3 minutes It is hard to stay on top of the latest news, events and rumblings tied to cloud computing and the… Read More Categories: Cloud, ServiceNow
ServiceNow ITSA Unlimited Customers: Beware of These Licensing Changes January 17, 2019 Erik Bullard Reading Time: 5 minutes If you are a longstanding ServiceNow customer, chances are you initially engaged ServiceNow as an IT helpdesk or ticketing tool.… Read More Categories: ServiceNow
ServiceNow Q1 2018: Winning the Upsell May 2, 2018 Erik Bullard Reading Time: 3 minutes Last week ServiceNow released their earnings for the first quarter of 2018, ending on March 31st. Looking at the numbers… Read More Categories: Contract Negotiations, ServiceNow
SaaS Matters: Key Caveats for SaaS Contracting April 12, 2018 Adam Mansfield Reading Time: 5 minutes There is no doubt that the emergence of Cloud, and specifically Software as a Service (SaaS), has been one of… Read More Categories: Cloud, Contract Negotiations
ServiceNow FY 17 Q4 Earnings – Key Takeaways February 1, 2018 Erik Bullard Reading Time: 3 minutes ServiceNow announced the results of its 2017 fiscal year earnings last night. Although they missed their revenue guidance by ~$3M,… Read More Categories: IT Sourcing, ServiceNow