Is ‘Bundling’ ServiceNow’s Ace in the Hole?

May 11, 2020
Adam Mansfield
Reading Time: 4 minutes

ServiceNow CEO Bill McDermott said last week that $7.4 trillion will be invested in digital transformation over the next three…

Categories: ServiceNow

The Two Things Customers Want from Cloud Vendors

April 16, 2020
Adam Mansfield
Reading Time: 4 minutes

Cloud vendors could go a long way toward building trust with their customers and differentiating themselves in the market with…

Categories: Cloud

What’s Behind Microsoft’s New Consumer Cloud and Rebranded Office 365 Products

April 9, 2020
Adam Mansfield
Reading Time: 4 minutes

Microsoft’s recent announcements will impact consumers, small businesses and enterprise customers. In 2016, Microsoft rebranded it’s Enterprise Cloud Suite (ECS)…

Categories: Cloud, Microsoft

Are Your Cloud Subscription Prices Really Protected?

March 17, 2020
Adam Mansfield
Reading Time: 3 minutes

Far too often I find myself in conversations with cloud customers that are living with a false sense of security,…

Categories: Cloud

ServiceNow Starts off 2020 in the Fast Lane

January 30, 2020
Adam Mansfield
Reading Time: 4 minutes

I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would…

Categories: ServiceNow

Why 2020 Will Be an Even Better Year for Microsoft than 2019

January 16, 2020
Adam Mansfield
Reading Time: 4 minutes

Microsoft had a strong 2019 and based on recent conversations I have had with enterprise customers, there is no reason…

Categories: Microsoft

What’s Behind Microsoft’s Latest Moves?

January 2, 2020
Adam Mansfield
Reading Time: 3 minutes

Embracing Linux In a recent Microsoft blog aimed at the open source community at work, the company announced that Teams…

Categories: Microsoft

Inside Microsoft and Google Cloud’s Battle for the Enterprise (Whitepaper Excerpt)

October 21, 2019
Adam Mansfield
Reading Time: 5 minutes

While Microsoft has had a comfortable position in large enterprises for years as the only truly viable productivity suite option,…

Categories: Microsoft

HEAD IN THE CLOUDS: Facebook’s Portal & Workplace and Zendesk’s New Products to Grab More Enterprises

October 10, 2019
Adam Mansfield
Reading Time: 4 minutes

This week, I take a look at Facebook’s use of Portal to try to get more enterprises to adopt Workplace…

Categories: Facebook, Zendesk

HEAD IN THE CLOUDS: Zendesk Wants More Enterprise Customers and Google Cloud Restructures Sales Organization

September 24, 2019
Adam Mansfield
Reading Time: 3 minutes

This week, I take a look at what Zendesk is doing to grab more enterprises and Google Cloud’s recent sales…

Categories: Google, Zendesk

Adam Mansfield

Is ‘Bundling’ ServiceNow’s Ace in the Hole?

The Two Things Customers Want from Cloud Vendors

What’s Behind Microsoft’s New Consumer Cloud and Rebranded Office 365 Products

Are Your Cloud Subscription Prices Really Protected?

ServiceNow Starts off 2020 in the Fast Lane

Why 2020 Will Be an Even Better Year for Microsoft than 2019

What’s Behind Microsoft’s Latest Moves?

Inside Microsoft and Google Cloud’s Battle for the Enterprise (Whitepaper Excerpt)

HEAD IN THE CLOUDS: Facebook’s Portal & Workplace and Zendesk’s New Products to Grab More Enterprises

HEAD IN THE CLOUDS: Zendesk Wants More Enterprise Customers and Google Cloud Restructures Sales Organization

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