HEAD IN THE CLOUDS: Salesforce Snags ClickSoftware and Microsoft Pushes O365 August 14, 2019 Adam Mansfield Reading Time: 4 minutes This week, I take a look at and provide my perspective on Salesforce’s recent acquisition of field service management software… Read More Categories: Microsoft, Salesforce
Microsoft Retiring Skype for Business Online to Force Teams Use July 31, 2019 Adam Mansfield Reading Time: 3 minutes On July 30th, Microsoft announced that Skype for Business Online will be retired on July 31, 2021 and all new… Read More Categories: Microsoft
HEAD IN THE CLOUDS: Salesforce Weakens Price Protections and Google Cloud Ramps Hiring July 15, 2019 Adam Mansfield Reading Time: 4 minutes This week, I take a look at Salesforce’s removal of their standard renewal price protection from their Master Subscription Agreement… Read More Categories: Google, Salesforce
Inside ServiceNow and Microsoft’s Intensifying Alliance July 10, 2019 Adam Mansfield Reading Time: 3 minutes ServiceNow and Microsoft announced a strengthening of the partnership they established last October with the ultimate goal per their July… Read More Categories: Microsoft, ServiceNow
What Keeps ServiceNow Awake at Night? July 3, 2019 Adam Mansfield Reading Time: 4 minutes As you prepare for any negotiation, it is important to first assess and understand the goals and objectives of the… Read More Categories: ServiceNow
HEAD IN THE CLOUDS: Slack Goes Public and Cloud Vendors Chase Use June 19, 2019 Adam Mansfield Reading Time: 3 minutes This week, I take a closer look at Slack Technologies Inc.’s (Slack) going public and their recently reported earnings as… Read More Categories: Cloud, Slack
The Salesforce Acquisition of Tableau is Big News June 11, 2019 Adam Mansfield Reading Time: 3 minutes A few days after Google announced they were buying data analytics vendor Looker for $2.6B to further enhance the Google… Read More Categories: Salesforce
HEAD IN THE CLOUDS: Google’s Cloud Outage and Google’s Effort to Land Enterprises June 5, 2019 Adam Mansfield Reading Time: 4 minutes This week, I take a closer look at the recent Google Cloud outage that was felt by many and just… Read More Categories: Google
HEAD IN THE CLOUDS: Salesforce’s Consultants on AppExchange and What Cloud Vendors Really Want May 29, 2019 Adam Mansfield Reading Time: 4 minutes This week, I take a closer look at Salesforce’s new "Consultants on AppExchange” and the deeper insights customers can now… Read More Categories: Cloud, Salesforce
HEAD IN THE CLOUDS: Microsoft’s Up-selling Practices and the #1 Cloud Negotiation Killer May 22, 2019 Adam Mansfield Reading Time: 4 minutes This week’s issue discusses Microsoft’s up-selling practices and the often-found and detrimental inconsistent messaging enterprises communicate to their cloud vendors… Read More Categories: Cloud, Microsoft