- Chip Hanna
- Reading Time: 4 minutes
AI
- Adam Mansfield
- Reading Time: 3 minutes
After making a multibillion-dollar investment in OpenAI, Microsoft recently announced the new Teams Premium offering and upgrades to Viva Sales…
- Categories: Artificial Intelligence, Microsoft
- Brian Undlin
- Reading Time: 5 minutes
- Greg Hall
- Reading Time: 4 minutes
It’s no secret that Application and Infrastructure Management and Support (AMS and IMS) service providers have latched onto artificial intelligence…
- Categories: IT Services
- Adam Mansfield
- Reading Time: 4 minutes
I had a feeling ServiceNow was going to make news in 2020 but who knew so many key announcements would…
- Categories: ServiceNow
- Ted Rogers
- Reading Time: 3 minutes
Real-world applications of Artificial Intelligence (AI) have skyrocketed in recent years. Today, nearly every tech titan (e.g., IBM, SAP, Salesforce,…
- Categories: Artificial Intelligence
- Dave Blake
- Reading Time: 5 minutes
While emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), and the IoT introduce exciting growth opportunities, they also…
- Categories: Artificial Intelligence, Contract Negotiations