Salesforce made a significant announcement about its AI agentic offerings: a move to outcome-based licensing. While this certainly feels like…
- Categories: Salesforce
Salesforce
- Adam Mansfield
- Reading Time: 4 minutes
There’s a noticeable shift happening across enterprise SaaS relationships. Customers working with vendors like Microsoft, Salesforce, and ServiceNow are increasingly…
- Categories: Cloud, IT Sourcing, Risk Management
- Bearson Smith
- Reading Time: 3 minutes
In an ever-changing business landscape, there are many scenarios that organizations need to plan for as Salesforce renewals approach. An…
- Categories: Salesforce
- Adam Mansfield
- Reading Time: 3 minutes
Salesforce recently rolled out a major update to how it prices Agentforce, its AI offering, and it’s a meaningful shift…
- Categories: Salesforce
- Matt Gowing
- Reading Time: 3 minutes
Salesforce has been accelerating its transformation into an AI-first platform since the summer of 2023 when the vendor applied a…
- Categories: Salesforce
The SaaS landscape is undergoing a significant transformation as leading SaaS vendors, like Salesforce and ServiceNow, pivot from traditional per-user,…
- Categories: Artificial Intelligence, Contract Negotiations, Salesforce, ServiceNow
- Erik Bullard
- Reading Time: 4 minutes
Salesforce's new Agentforce offering seems to be a culmination of capabilities from recent Salesforce acquisitions. Here is how the most…
- Categories: Salesforce
- John Belden
- Reading Time: 2 minutes
In this episode of Insights for IT Negotiations, we chat with Adam Mansfield, UpperEdge's Salesforce Practice Leader, to dive into…
- Categories: Salesforce
- Bearson Smith
- Reading Time: 4 minutes
Salesforce is one of the leading CRM platforms in the world. As such, most organizations have purchased their CRM SaaS…
- Categories: Salesforce
- Erik Bullard
- Reading Time: 4 minutes
We explored Salesforce’s motivation to land more SELA deals in the first part of this series – spoiler alert –…
- Categories: Salesforce