Key Trends Disrupting Your I&O Strategy June 27, 2023 Greg Hall Reading Time: 4 minutes As managed services (both infrastructure and application support) providers adapt their go-to-market strategies, customers must plan ahead to properly form… Read More Categories: I&O Services, Managed Services
Normalizing Your I&O RFP Proposals: Solid Application Management Metrics You Can Operationalize May 28, 2019 Greg Hall Reading Time: 5 minutes Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid… Read More Categories: Application Management Services, I&O Services, IT Sourcing
Normalizing Your I&O RFP Proposals: Solid Network Metrics You Can Operationalize May 7, 2019 Greg Hall Reading Time: 7 minutes Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid… Read More Categories: I&O Services, IT Sourcing
Normalizing Your I&O RFP Proposals: Solid Hosting Metrics You Can Operationalize April 23, 2019 Greg Hall Reading Time: 6 minutes Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.… Read More Categories: I&O Services, IT Sourcing
Normalizing Your I&O RFP Proposal: Solid Help Desk Metrics You Can Operationalize March 29, 2019 Greg Hall Reading Time: 4 minutes Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services,… Read More Categories: I&O Services, IT Sourcing