AI and the Future of Managed Services Contracts: Lessons from MSP Earnings Calls October 7, 2025 Scott Braverman Reading Time: 6 minutes “AI is no longer a niche. It’s becoming essential to how businesses operate at scale…we see AI as a force… Read More Categories: Artificial Intelligence, Managed Services
3 Details to Negotiate in IT Outsourcing Agreements January 25, 2022 Adam Mansfield Reading Time: 3 minutes When looking to structure an IT outsourcing relationship with a chosen provider and seeing the issues that come up throughout… Read More Categories: Contract Negotiations, IT Sourcing
Building Elasticity in Outsourced Managed Services February 18, 2020 Greg Hall Reading Time: 5 minutes There are always risks involved with outsourcing IT services, but this is especially true when outsourcing critical managed services such… Read More Categories: Application Management Services, Managed Services
Feeling Handcuffed by Your Current IT Vendor? Here is How to Increase Your Renegotiation Leverage November 19, 2019 John Belden Reading Time: 3 minutes In 2019 the global market for IT services will exceed one trillion dollars. Roughly 1/3 of that business will be… Read More Categories: Contract Negotiations, ERP Program Management
IT Outsourcing Agreements: 3 Details Many Negotiations Forget October 30, 2018 Adam Mansfield Reading Time: 3 minutes It is not hard to come across a blog or article that covers the “must haves” or “gotchas” in an… Read More Categories: Contract Negotiations, IT Sourcing