Normalizing Your I&O RFP Proposals: Solid Application Management Metrics You Can Operationalize May 28, 2019 Greg Hall Reading Time: 5 minutes Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series on Normalizing Your I&O RFP Proposals: Solid… Read More Categories: Application Management Services, I&O Services, IT Sourcing
Normalizing Your I&O RFP Proposals: Solid Hosting Metrics You Can Operationalize April 23, 2019 Greg Hall Reading Time: 6 minutes Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.… Read More Categories: I&O Services, IT Sourcing
Normalizing Your I&O RFP Proposal: Solid Help Desk Metrics You Can Operationalize March 29, 2019 Greg Hall Reading Time: 4 minutes Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services,… Read More Categories: I&O Services, IT Sourcing
Stay Out of Security Breach Headlines: 3 Things That Must be Addressed in your Cloud Agreement June 29, 2017 Adam Mansfield Reading Time: 5 minutes It seems like you can’t go a day without reading a headline regarding yet another high-profile mass data and security… Read More Categories: Application Management Services, Cloud, ERP Program Management