- Greg Hall
- Reading Time: 6 minutes
Best Practice Metrics for Tower-based I&O Services As we continue our 5-part series, we turn our attention to hosting metrics.…
- Categories: I&O Services, IT Sourcing
IT Sourcing
- Greg Hall
- Reading Time: 4 minutes
Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services,…
- Categories: I&O Services, IT Sourcing
- UpperEdge
- Reading Time: 4 minutes
Over this past year, we have written about everything from high profile IT vendor lawsuits to ERP implementation best practices.…
- Categories: IT Sourcing
- Adam Mansfield
- Reading Time: 3 minutes
It is not hard to come across a blog or article that covers the “must haves” or “gotchas” in an…
- Categories: Contract Negotiations, IT Sourcing
- Ted Rogers
- Reading Time: 4 minutes
Are you confident in the long-term viability of your current cloud service provider (CSP)? Though many companies have short-term needs or a current…
- Categories: Cloud, IT Sourcing
Move over SAP, you are no longer alone in being sued with regards to California’s state payroll system. While the…
- Categories: Contract Negotiations, IT Sourcing, System Integrators, Workday
- Jeff Lazarto
- Reading Time: 3 minutes
If you have purchased Oracle software before, you are most likely familiar with how Oracle has set up different silos…
- Categories: Cloud, IT Sourcing, Oracle
- Chip Hanna
- Reading Time: 4 minutes
More than once in SAP’s Q1 earnings announcement, Bill McDermott said, “We want CRM.” He made it clear that surpassing…
- Categories: IT Sourcing, Salesforce, SAP
- Erik Bullard
- Reading Time: 3 minutes
ServiceNow announced the results of its 2017 fiscal year earnings last night. Although they missed their revenue guidance by ~$3M,…
- Categories: IT Sourcing, ServiceNow
- Shawn Stamp
- Reading Time: 3 minutes
Congratulations! After an exhaustive (and probably exhausting) selection process, you've finally chosen the Systems Integrator (SI) who is going to…