As enterprises enter a new wave of renewals and transformation decisions in 2026, a critical disconnect is emerging in the…
- Categories: Managed Services
Vendor Management
ServiceNow has announced that its entire product portfolio will now be AI-enabled by default. No add-ons. No separate purchases. No…
- Categories: ServiceNow
- Ted Rogers
- Reading Time: 3 minutes
Enterprise technology programs rarely fail in dramatic, obvious ways. They drift quietly, gradually, and often invisibly to the people who…
- Categories: ERP Program Management, System Integrators
- Marisol Esquivel
- Reading Time: 3 minutes
- Ted Rogers
- Reading Time: 4 minutes
Issuing an RFP should be a strategic act. This is the moment your organization asserts control, aligns expectations, and signals…
- Categories: Digital Transformation, ERP Program Management
- Dave Blake
- Reading Time: 7 minutes
Why choosing the right modern third-party advisor is now a strategic leadership decision in an AI-driven world. The Commercial Rules…
- Categories: Contract Negotiations, Digital Transformation, IT Services, IT Sourcing
- Ted Rogers
- Reading Time: 4 minutes
If you are in the initial stages of vendor selection for your transformation program, or perhaps you are “seeing red”…
- Categories: IT Services
- Greg Hall
- Reading Time: 5 minutes
Companies are always looking for ways to improve their processes and lead with more efficiency. One of the most productive…
In 2019 the global market for IT services will exceed one trillion dollars. Roughly 1/3 of that business will be…
- Categories: Contract Negotiations, ERP Program Management