Normalizing Your I&O RFP Proposal: Solid Help Desk Metrics You Can Operationalize March 29, 2019 Greg Hall Reading Time: 4 minutes Best Practice Metrics for Tower-based I&O Services When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services,… Read More Categories: I&O Services, IT Sourcing
Oracle’s Cloud Incentive Programs: Sweet Nothings? March 28, 2019 Erwann Couesbot Reading Time: 4 minutes The pressure on Oracle to raise its cloud revenue is intensifying. Heightened competition in the market, with providers like AWS… Read More Categories: Oracle
Dirty Little Secrets of your System Integrator: Why Companies Still Go Over Budget March 26, 2019 John Belden Reading Time: 4 minutes Over the last 20 to 30 years, we continue to read about companies blowing their IT-enabled transformation budgets and schedules. At… Read More Categories: System Integrators
Exploring the “Unknown Unknowns” in IT-Enabled Digital Transformation Estimates March 21, 2019 John Belden Reading Time: 4 minutes A poor estimate is often cited as the root cause for an IT-enabled digital transformation failure. The estimate itself is obviously… Read More Categories: Digital Transformation
Workday v. Oracle – Tale of the Tape March 19, 2019 Jeff Lazarto Reading Time: 6 minutes Many companies considering Human Capital Management (HCM) and Finance (FI) digital transformations have evaluated Workday and Oracle SaaS solutions. Both… Read More Categories: Oracle, Workday
In Salesforce We Trust: How Culture Feeds the Bottom Line March 13, 2019 Bearson Smith Reading Time: 4 minutes “In the world of these new connected products, in the Fourth Industrial Revolution, in this multi-stakeholder dialog that we have… Read More Categories: Salesforce
Office 2019: The New Release Microsoft Doesn’t Want You to Buy March 11, 2019 Erik Bullard Reading Time: 4 minutes Microsoft released yet another version of Office. In the past, new Office versions included more functionality and yielded higher employee… Read More Categories: Microsoft
5 Commercial Terms to Address in Workday Negotiations March 5, 2019 Erwann Couesbot Reading Time: 4 minutes Though Workday has primarily been known as a leader and innovator in the HCM space, their recent acquisitions and expansions… Read More Categories: Contract Negotiations, Workday
A Hazardous Waste: An Overview of ICL’s Failed SAP Implementation March 1, 2019 John Belden Reading Time: 4 minutes While there is no magic bullet for preventing an IT disaster, understanding why major transformational programs fail is a great… Read More Categories: System Integrators