Knowledge Center

Contract Negotiations

SI Talent Deserts: 6 Ways to Protect Your Digital Transformations

March 28, 2022
John Belden
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Reading Time: 5 minutes

Enterprises undertaking digital transformations of their ERP, SCM, HCM, e-Commerce, or Customer Experience platforms are engaging system integrator partners (SIs),…

Categories: Digital Transformation, System Integrators

3 Details to Negotiate in IT Outsourcing Agreements

January 25, 2022
Adam Mansfield
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Reading Time: 4 minutes

When looking to structure an IT outsourcing relationship with a chosen provider and seeing the issues that come up throughout…

Categories: Contract Negotiations, IT Sourcing

Choosing the Correct Financial Model for IT Service Vendors

January 4, 2022
Brian Undlin
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Reading Time: 3 minutes

How to Choose the Correct Financial Model when Conducting a Large-Scale System Implementation IT Services contracts for transformational programs require…

Categories: Cost Optimization, IT Services

How to Negotiate the Best Deal with Microsoft

December 7, 2021
Adam Mansfield
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Reading Time: 6 minutes

If you have ever been responsible for negotiating with Microsoft, you have most likely stayed up many nights trying to…

Categories: Contract Negotiations, Microsoft

SAP Support: Is Enterprise Support or PSLE Better for Your Business?

October 14, 2021
Devin Djerf
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Reading Time: 4 minutes

When determining what level of SAP support you will require going forward, it is important to consider what level of…

Categories: SAP

4 Tactics for Getting SIs to Bid on Your Project

August 10, 2021
Greg Hall
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Reading Time: 4 minutes

Systems Integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your…

Categories: System Integrators

SOW Assumptions Matter: Small Print Can Lead to Large Problems

August 3, 2021
Ted Rogers
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Reading Time: 5 minutes

With a database of system implementation projects totaling $20B in project cost, UpperEdge has reviewed and supported the development of…

Categories: Risk Management

11 IT-Enabled Transformation Leadership Agenda Items

May 25, 2021
John Belden
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Reading Time: 4 minutes

Throughout my career, I have been fortunate enough to be a part of and lead several IT-enabled transformation projects. In the…

Categories: ERP Program Management

3 Keys to Negotiating Successful Cloud Agreements

January 26, 2021
Adam Mansfield
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Reading Time: 7 minutes

It is impossible for enterprises to not use the cloud. Failing to find new ways to lean heavier on cloud…

Categories: Cloud

5 Tips for Negotiating with ServiceNow

November 3, 2020
Adam Mansfield
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Reading Time: 7 minutes

Are you considering becoming a new ServiceNow customer or do you have a ServiceNow renewal coming up? Beyond just getting…

Categories: ServiceNow

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