- Greg Hall
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When going to market to secure proposals for Infrastructure and Outsourcing (I&O) services, the responses you receive can be…
IT Services
- UpperEdge
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The sourcing and selection of your IT Services partner often spans over several months and requires significant time and effort…
- Shawn Stamp
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When defining what a business case is, consensus says it’s the reason for initiating a project or task. But UpperEdge’s…
- Adam Mansfield
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Recently, our clients have shared with us how increasingly frustrated they are with their cloud vendor's behavior. In some cases,…
- Adam Mansfield
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Cloud renewals are an opportunity for companies to amend unfavorable terms and improve the often transactional relationship in place. However,…
- Len Riley
- Reading Time: < 1 minutes
The selection of the partner who will usher in your digital transformation is just as important as the software you…
- Adam Mansfield
- Reading Time: < 1 minutes
Too many organizations are under the false impression that since their SaaS Cloud contract includes a renewal term price protection,…
- Ted Rogers
- Reading Time: < 1 minutes
You run your business every day and your experience qualifies you for your role. But how often do you engage…
- John Belden
- Reading Time: < 1 minutes
Implementing agile at global scale introduces new challenges – team sizes are often in the hundreds, implementations are global, compliance…
- Adam Mansfield
- Reading Time: < 1 minutes
Adam Mansfield asks, "Has your organization accepted the standard uptime SLA and SLA credit structure found within your cloud vendor's…
