3 Details to Negotiate in IT Outsourcing Agreements January 25, 2022 Adam Mansfield Reading Time: 3 minutes When looking to structure an IT outsourcing relationship with a chosen provider and seeing the issues that come up throughout… Read More Categories: Contract Negotiations, IT Sourcing
How to Make Your SLAs Meaningful in SaaS Cloud Agreements December 28, 2021 Adam Mansfield Reading Time: 5 minutes A service level agreement (SLA) is an agreement between a cloud service provider and an organization that guarantees a minimum… Read More Categories: Application Management Services, Cloud, Contract Negotiations, IT Sourcing, System Integrators
IT Services Contracts: Beware of Cumulative Price Increases September 23, 2021 Brian Undlin Reading Time: 4 minutes Inflation is a natural part of a healthy economy, and it is in the best interest of all parties that… Read More Categories: Contract Negotiations, Cost Optimization, IT Services
Getting to No: 3 Things your Cloud Vendor Won’t Give You (And What to Ask for Instead) July 29, 2021 Adam Mansfield Reading Time: 7 minutes Knowing what vendors will say "no" to can be a powerful tool in your negotiation arsenal When a company properly… Read More Categories: Cloud, Contract Negotiations
What Makes Salesforce Commerce Cloud Negotiations Different December 8, 2020 Erik Bullard Reading Time: 3 minutes Ecommerce, the buying and selling of goods or services online has long been increasing in prevalence. But COVID, the global… Read More Categories: Cloud, Contract Negotiations, Salesforce
6 Steps to Successful SaaS Renewal Negotiations August 18, 2020 Jeff Lazarto Reading Time: 5 minutes It's no secret that preparation is key to successful contract negotiations, but SaaS renewals come with their own set of… Read More Categories: Cloud, Contract Negotiations
The Art of the Cloud Deal July 2, 2020 Adam Mansfield Reading Time: 23 minutes Many companies have had long-standing relationships with their cloud vendors, and their experiences garner lessons to be learned. Regardless of… Read More Categories: Cloud, Contract Negotiations
These 7 Negotiation Tactics are Futile in Cloud Renewals June 10, 2020 Adam Mansfield Reading Time: 5 minutes Procurement departments often seek out “best practices” to help them achieve the most favorable outcome from their cloud renewal negotiations.… Read More Categories: Cloud, Contract Negotiations
Precedents Matter in Cloud Negotiations December 3, 2019 Jeff Lazarto Reading Time: 7 minutes Negotiating with a SaaS cloud provider can be more unforgiving than you may think. Since your initial transaction will create… Read More Categories: Contract Negotiations
Feeling Handcuffed by Your Current IT Vendor? Here is How to Increase Your Renegotiation Leverage November 19, 2019 John Belden Reading Time: 3 minutes In 2019 the global market for IT services will exceed one trillion dollars. Roughly 1/3 of that business will be… Read More Categories: Contract Negotiations, ERP Program Management